Frequently Asked Questions (FAQ)

Welcome to the BrandsBy.com FAQ page! Here, we’ve compiled answers to common questions to help you navigate our exclusive offerings. If you have any other inquiries, please feel free to contact us.

1. What is BrandsBy.com?

BrandsBy.com is an exclusive online platform dedicated to offering a curated selection of rare, one-of-a-kind products. We feature only 12 unique creations, crafted by a visionary artist, making each piece a truly exceptional investment.

2. How do I purchase a product?

Simply browse our collection and select the piece you wish to purchase. Follow the prompts to add the item to your cart, and proceed to checkout to complete your order.

3. Are the products truly one-of-a-kind?

Yes! Each product in our collection is a singular creation. Once an item is sold, it will never be replicated, ensuring that you own something truly unique.

4. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

5. Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times will vary based on your location. Please check our shipping policy at checkout for details.

6. Can I return or exchange a product?

Due to the exclusive nature of our products, all sales are final. We encourage you to review product details carefully before making a purchase. If you receive a damaged item, please contact us within 7 days for assistance.

7. How can I stay updated on new releases?

Sign up for our newsletter to receive updates on new collections, exclusive events, and special offers. You can also follow us on social media for the latest news.

8. Can I get personalized assistance?

Absolutely! Our dedicated team is here to provide personalized recommendations and support. Feel free to contact us with any specific inquiries or requests.

9. How can I contact BrandsBy.com?

You can reach us via email at info@brandsby1.com or by calling [Your Phone Number]. Our customer service team is available Monday to Friday, from 9 AM to 6 PM (EST).

10. Where can I find more information about the artist?

For more information about the artist behind our exclusive collection, please visit our Artist Spotlight section or check our press releases for interviews and features.